Terms of service
Last Updated: August 10, 2026
Welcome to PetOutfits.store.
These Terms of Service govern your access to and use of our website, online store, products, services, features, and related communications.
Throughout these Terms, the words “we,” “us,” and “our” refer to PetOutfits.store where appropriate. The terms “you,” “your,” “customer,” and “user” refer to individuals accessing our website or purchasing products from us.
By visiting our website, browsing our collections, placing an order, or otherwise using our services, you agree to these Terms of Service and any policies incorporated into them by reference.
1. Online Store Terms
You may use our website only for lawful purposes.
By placing an order, you represent that you have the legal capacity to enter into the transaction or that you have the authorization of a parent, guardian, or other legally responsible person where required.
You must not use our products or services for unlawful purposes or violate applicable laws through your use of our website.
You must not transmit malware, malicious code, or other technologies intended to interfere with our website or other users.
2. Our Store
PetOutfits.store is an online pet fashion boutique offering products that may include pet dresses, shirts, vests, seasonal apparel, fashion accessories, and related pet lifestyle products.
Product availability may change over time.
We reserve the right to add, modify, suspend, or discontinue products or portions of our website, subject to applicable law.
3. Product Information
We make reasonable efforts to present product descriptions, specifications, sizing information, photographs, colors, and other details accurately.
However, minor differences may occur.
Colors can appear differently depending on screen calibration, device settings, photography conditions, lighting, manufacturing batches, and other factors.
Measurements may also vary slightly because of manufacturing or manual measurement methods.
Customers should carefully review individual product descriptions before purchasing.
4. Pet Clothing Sizes
Pet apparel sizing is not universally standardized.
A size labeled Small for one item may have different measurements from a Small offered for another item.
Customers should therefore rely primarily on the measurements provided for each individual product rather than assuming that a standard size designation will fit.
Where measurements are available, we recommend measuring your pet before ordering.
5. Prices
Prices displayed on our website may change without prior notice, subject to applicable law.
The price applicable to an order will generally be the price shown during checkout when the order is submitted, excluding subsequent adjustments required because of obvious errors, taxes, duties, or other circumstances permitted by law.
Promotional prices may be offered for limited periods.
6. Orders
Submitting an order does not necessarily mean that we have irrevocably accepted it.
We reserve the right to refuse or cancel orders where reasonably necessary, including in cases involving suspected fraud, payment authorization failure, obvious pricing errors, inventory problems, shipping restrictions, or violations of these Terms.
If payment has already been collected for an order we cancel, an appropriate refund will be issued.
7. Billing Information
You agree to provide current, complete, and accurate information when placing an order.
This includes accurate billing, payment, email, and shipping information.
You are responsible for promptly correcting information when necessary.
8. Payments
Available payment methods are displayed during checkout.
Payment processing may involve third-party payment providers. Your use of those payment methods may also be subject to the applicable provider’s terms and privacy practices.
We do not guarantee that every payment method will always be available.
9. Shipping
Shipping is governed by our Shipping Policy.
Estimated delivery periods are estimates rather than absolute guarantees unless expressly stated otherwise.
International shipments may be affected by customs processing, carrier delays, weather, transportation disruptions, holidays, local delivery conditions, and other circumstances outside our reasonable control.
10. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review that policy before making a purchase.
11. Pet Safety
PetOutfits.store sells fashion products intended to be used responsibly.
Customers are responsible for determining whether a particular product is appropriate for their pet.
Pet clothing should not be used if it causes discomfort, restricts breathing or movement, creates unsafe overheating, or otherwise appears unsuitable for the animal.
Pets should be supervised as appropriate when wearing clothing or accessories.
Remove the product immediately if your pet shows signs of distress or attempts to chew or ingest any component.
Our products are not substitutes for veterinary equipment, professional veterinary advice, or medical treatment unless explicitly identified otherwise.
12. Intellectual Property
Unless otherwise stated, website materials owned by or licensed to PetOutfits.store, including original branding, logos, graphics, layout elements, written content, and other protectable materials, may be protected by intellectual property laws.
You may access our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, exploit, or commercially use protected website content without appropriate authorization, except as permitted by law.
13. Reviews and User Content
If you submit reviews, photographs, feedback, suggestions, or other content, you are responsible for ensuring that you have the right to provide that material.
Submitted content must not be unlawful, defamatory, fraudulent, malicious, infringing, or otherwise inappropriate.
We may moderate or remove user-submitted content where reasonably necessary.
Any license applicable to submitted content will be subject to the disclosures presented when that content is submitted and applicable law.
14. Third-Party Services
Our store may use or link to third-party services, including payment processors, shipping providers, analytics providers, social platforms, and other technology services.
Third-party websites and services operate independently and may have their own terms and privacy policies.
We are not responsible for third-party services to the extent permitted by applicable law.
15. Prohibited Uses
You may not use our website to commit fraud, violate applicable laws, infringe intellectual property rights, distribute malicious software, scrape or interfere with our services in an unauthorized manner, impersonate another person, or submit intentionally false information.
We may restrict access when we reasonably believe these Terms have been violated.
16. Errors and Omissions
Occasionally, website information may contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, shipping, availability, or other information.
Where permitted by law, we may correct errors and update information.
Your statutory rights remain unaffected.
17. Disclaimer
To the extent permitted by applicable law, our website and services are provided without guarantees beyond those expressly stated or legally required.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.
18. Limitation of Liability
To the maximum extent permitted by applicable law, PetOutfits.store will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability can legally be limited.
Nothing in these Terms limits liability where limitation or exclusion would be unlawful.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses arising directly from your unlawful use of our website, infringement of third-party rights, or material violation of these Terms.
20. Severability
If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
21. Governing Law
These Terms are governed by applicable laws relevant to PetOutfits.store and the transaction, subject to mandatory consumer protection and conflict-of-law rules that may apply based on the customer’s jurisdiction.
Nothing in these Terms is intended to deprive consumers of mandatory protections available in their place of residence.
22. Changes to These Terms
We may revise these Terms periodically to reflect changes to our business, website, services, or legal obligations.
The current version will be published on this page with an updated revision date where appropriate.
23. Contact
Questions regarding these Terms may be directed to:
PetOutfits.store
1501 R. Notre Dame O
Montréal, QC H3C 1L2
Canada
Email: support@PetOutfits.store
Phone: (519) 465-0888